Welcome to the TalktoStopandShop Survey FAQ page! We’re happy to provide answers to some of the most common questions about the survey and how you can participate. Whether you’re looking for clarification about the rewards, eligibility, or how to complete the survey, this page will give you all the information you need.
(FAQ) – TalktoStopandShop Survey
- Question: What is the TalktoStopandShop Survey?
Answer: The TalktoStopandShop Survey is a customer satisfaction survey created by Stop & Shop to gather feedback from its customers. The goal of this survey is to understand your shopping experience, your satisfaction with the store’s products and services, and any areas where improvements can be made. In exchange for your valuable feedback, you’ll have the chance to win amazing prizes, such as a $500 gift card that can be used at any Stop & Shop location.
Question: How do I participate in the TalktoStopandShop Survey?
Answer: Participating in the TalktoStopandShop survey is quick and easy. Follow these simple steps:
- Make a Purchase: Visit a Stop & Shop store and make a purchase. Keep the receipt, as it contains the 20-digit survey PIN needed to complete the survey.
- Visit the Survey Website: Go to www.TalktoStopandShop.com using your computer or mobile device.
- Enter the Survey Code: On the survey website, enter the 20-digit PIN found on your receipt.
- Answer the Questions: Answer the questions about your shopping experience, product quality, and customer service. Be honest with your feedback, as it will help us improve.
- Submit Your Contact Information: After completing the survey, enter your email address and phone number to enter the sweepstakes for a chance to win a $500 gift card.
- Question: Who is eligible to participate in the survey?
Answer: To be eligible to participate in the TalktoStopandShop survey and enter the sweepstakes, you must meet the following criteria:
- Legal residents of Connecticut, Massachusetts, New Jersey, New York, or Rhode Island.
- 18 years or older at the time of entry.
- You must have a valid Stop & Shop receipt with a 20-digit survey PIN.
Please note that the sweepstakes is not open to employees of Stop & Shop or their immediate family members.
- Question: Can I participate in the survey more than once?
Answer: You can enter the TalktoStopandShop survey sweepstakes once per month. However, you can complete the survey for each new purchase receipt you have, so if you shop at Stop & Shop multiple times in a month, you can participate as many times as you have receipts.
- Question: How long will it take to complete the survey?
Answer: The survey typically takes about 5 to 10 minutes to complete. The questions are straightforward and easy to answer, so you can share your thoughts quickly and efficiently.
- Question: What kind of questions will be asked in the survey?
Answer: The TalktoStopandShop survey will ask questions about your overall shopping experience at Stop & Shop. You’ll be asked to rate:
- Your satisfaction with the store and its layout.
- The quality of the products you purchased.
- The customer service you received.
- The cleanliness and organization of the store.
- Your likelihood of returning to the store or recommending it to others.
The survey is designed to give you the opportunity to provide honest feedback that will help us improve our services.
- Question: What do I get for completing the survey?
Answer: By completing the TalktoStopandShop survey, you’ll be entered into a monthly sweepstakes for a chance to win one of several $500 gift cards. These gift cards can be used at any Stop & Shop location in the United States, giving you the opportunity to save on your next shopping trip. Additionally, your feedback helps us improve our services, so you’re not just earning a reward—you’re also contributing to the improvement of your local Stop & Shop store!
- Question: How will I know if I won the sweepstakes?
Answer: If you win the $500 gift card, you will be notified via the contact information (email or phone number) you provided when completing the survey. Make sure to enter accurate contact details to ensure we can reach you if you’re selected as a winner.
- Question: Are the prizes transferable?
Answer: No, the prizes are non-transferable. This means that the $500 gift card cannot be exchanged for cash or transferred to another person. The winner must use the prize personally at Stop & Shop.
- Question: How often can I enter the sweepstakes?
Answer: You can enter the TalktoStopandShop survey sweepstakes once per month. However, as long as you have a valid purchase receipt for each shopping trip, you can complete the survey multiple times each month, giving you multiple chances to win.
- Question: What happens if I lose my receipt?
Answer: To complete the survey, you need a valid receipt from your recent Stop & Shop purchase that includes the 20-digit survey PIN. If you lose your receipt, unfortunately, you will not be able to participate in the survey. We recommend keeping your receipts in a safe place or using a digital receipt to ensure you don’t miss out on this opportunity.
- Question: What if I don’t have an email address or phone number?
Answer: You will need to provide a valid email address and phone number to enter the sweepstakes and be contacted if you win. If you don’t have an email address, you may need to create one in order to participate. If you don’t have a phone number, you may want to consider entering the sweepstakes using a contact number that you have access to, as this is the primary way we will notify you if you win.
- Question: Can I use digital coupons at Stop & Shop?
Answer: Yes! If you have a Stop & Shop card, you can use digital coupons when you shop. If you don’t already have a card, you can easily sign up in-store or online. After activation, you can load digital coupons to your account and start saving on your next shopping trip!
- Question: How can I contact Stop & Shop if I have more questions?
Answer: If you have any additional questions or need assistance with the survey or sweepstakes, please feel free to reach out to our customer support team:
- Customer Service Phone Number: 1-800-767-7772
- Stop & Shop Website: www.stopandshop.com
We’re here to help and will gladly assist you with any concerns or queries you may have.
- Question: Is there any cost to participate in the survey?
Answer: No, the TalktoStopandShop survey is completely free to participate in. All you need is a recent purchase receipt from Stop & Shop to access the survey and be eligible for the sweepstakes.
- Question: What if I encounter a technical issue during the survey?
Answer: If you experience any technical difficulties while completing the survey, please try refreshing the page or accessing the survey from a different device or browser. If the issue persists, feel free to reach out to Stop & Shop’s customer support for assistance.
We Appreciate Your Feedback!
Thank you for considering participating in the TalktoStopandShop survey. Your opinions are incredibly valuable to us, and your input helps us improve our services and enhance the shopping experience at Stop & Shop. By completing the survey, you’re also giving yourself the chance to win great prizes, including a $500 gift card. We look forward to hearing from you and making Stop & Shop a better place for all customers!